FAQ
I am not currently a Cardiac Services customer. Can I create an account to order online?
Yes! Creating your account online is easy. Place your items in your shopping basket. When you are ready proceed to checkout and pay. Select "I AM NEW HERE" and enter your details, make sure to use a valid e-mail address for easy password retrieval.
I am currently a Cardiac Services customer and usually place my orders by phone. I would like to be able to order online?
If you have a credit account please contact our support team by telephoning 01625 878999 to apply for log on details.
I can't remember my Password
Don't worry, Your password can be reset all you need is your e-mail address.
Go to the Login Page and select the Lost Password link.
Enter your e-mail address and within a few minutes check your Inbox as an e-mail including a link will be sent to you.
Click on the link and follow the instructions.
Go to the Login Page and select the Lost Password link.
Enter your e-mail address and within a few minutes check your Inbox as an e-mail including a link will be sent to you.
Click on the link and follow the instructions.
Can I change the shipping address?
Your account details dictate the default shipping address of your order, however you can change the address on an individual order. At the Secure Checkout you can select "OR FILL IN YOUR INFORMATION". If ticked you will be requested to enter the delivery details.
What are my payment options?
WorldPay is a Payment Service Provider that enables businesses with an online store to accept credit and debit card payments securely over the internet.
WorldPay process all payments and as such you are able to pay using a range of Credit or Debit cards including:
VISA
VISA Debit
VISA Electron
MasterCard
MasterCard Debit
Maestro
JCB
WorldPay process all payments and as such you are able to pay using a range of Credit or Debit cards including:
VISA
VISA Debit
VISA Electron
MasterCard
MasterCard Debit
Maestro
JCB
Is it safe to use my credit card on your site?
For millions of people around the world, WorldPay is the way to pay - trusted and secure.
WorldPay payment solutions are trusted by thousands of businesses, big and small
Sisk Healthcare do not record or store any credit or debit card information.
When making a payment the shopper is redirected to WorldPay's secure server where they are presented with a series of payment pages, enabling them to enter their payment details.
WorldPay forwards the transaction details to the card issuer for authentication. The issuer returns an authorised or declined response to WorldPay and a payment response page is then displayed to the shopper.
If the transaction was successful, WorldPay will also send the shopper a confirmation email, confirming the transaction details.
How long will it take to receive my order?
If the items are in stock you will receive them within 2 to 3 working days.
My order has an item that is out of stock. Will I receive the rest of my order in the meantime or will I have to wait until that item becomes available before I receive any of my order?
Online orders default to partial shipments. What this means is any items currently in stock will ship immediately and then the backordered item(s) will ship once they become available in our warehouse. There is no additional charge to you for shipping if multiple shipments are necessary
Do you ship outside of Great Britain
Orders placed on this web store can only be shipped within Great Britain. Unfortunately we are unable to ship to Northern Ireland.
You will find a list of Cardiac Services locations at http://www.cardiac-services.com/contact-us for an office near you.
You will find a list of Cardiac Services locations at http://www.cardiac-services.com/contact-us for an office near you.

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